Terms and Conditions

Legal terms governing the use of our health tech webinar platform and services.

Last updated: January 2025

📋 Introduction

Welcome to Skala's Health Tech Webinar platform. These Terms and Conditions ("Terms") govern your use of our webinar services, website, and related platforms operated by PT Skala Teknologi Nusantara ("Skala", "we", "us", or "our").

By accessing our platform, purchasing webinars, or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

📚 Definitions

"Service"
Refers to the health tech webinar platform, content, and related services provided by Skala.
"User" or "You"
Refers to any individual or entity that accesses or uses our Service.
"Content"
Includes webinar materials, presentations, recordings, documents, and any information provided through our platform.
"Webinar"
Live or recorded educational sessions on health technology topics offered through our platform.

✅ Acceptance of Terms

By using our Service, you confirm that:

  • • You are at least 18 years old or have parental/guardian consent
  • • You have the legal authority to enter into these Terms
  • • You will comply with all applicable laws and regulations
  • • All information provided during registration is accurate and complete

🎯 Service Description

What We Provide

  • • Health technology webinars and training sessions
  • • Educational content and materials
  • • Interactive learning experiences
  • • Expert instruction and guidance
  • • Access to webinar recordings (when applicable)

Service Limitations

  • • Content is for educational purposes only
  • • Not a substitute for professional medical advice
  • • Subject to availability and scheduling
  • • Requires stable internet connection
  • • May include third-party content

👤 User Accounts and Registration

Account Creation

To purchase and access webinars, you must provide:

  • • Accurate personal information
  • • Valid email address
  • • Working phone number
  • • Payment information

Account Security

You are responsible for:

  • • Maintaining the confidentiality of access credentials
  • • All activities that occur under your account
  • • Promptly notifying us of unauthorized access
  • • Keeping your contact information up to date

💳 Payment Terms

Payment Processing

  • • All payments are processed through Xendit payment gateway
  • • Prices are listed in Indonesian Rupiah (IDR)
  • • Payment must be completed before webinar access is granted
  • • We accept BCA Virtual Account payments

Payment Obligations

  • • Pay all fees as stated at time of purchase
  • • Responsible for applicable taxes
  • • No chargebacks without prior notification
  • • Currency conversion fees (if applicable)

Pricing

  • • Prices may change without notice
  • • Current pricing applies at purchase time
  • • Group discounts may be available
  • • No hidden fees or charges

🎥 Webinar Access and Usage

Access Rights

Upon successful payment, you receive:

  • • Non-transferable access to purchased webinar(s)
  • • Right to attend live sessions
  • • Access to provided materials and resources
  • • Recording access (when explicitly stated)

Prohibited Activities

You may NOT:

  • • Record, copy, or distribute webinar content without permission
  • • Share access credentials with unauthorized parties
  • • Use content for commercial purposes without license
  • • Reverse engineer or attempt to extract source materials
  • • Disrupt webinar sessions or harass other participants

©️ Intellectual Property

Our Content

All webinar content, materials, logos, and platform features are owned by Skala or our licensors and are protected by intellectual property laws.

  • • Content is licensed for personal, non-commercial use only
  • • No rights granted beyond explicit webinar access
  • • Skala retains all ownership rights

User Content

If you submit questions, feedback, or participate in discussions:

  • • You retain ownership of your submissions
  • • You grant us license to use for service improvement
  • • You must not submit copyrighted material without permission

🔒 Privacy and Data Protection

Data Collection and Use

We collect and process personal data in accordance with Indonesian data protection laws:

  • • Personal information for account creation and payment processing
  • • Usage data to improve our services
  • • Communication preferences and interaction history
  • • Technical data for platform security and performance

For detailed information about our data practices, please contact us at [email protected].

⚠️ Disclaimers and Limitations

Educational Purpose

IMPORTANT: Our webinars are for educational and informational purposes only. They do not constitute medical advice, diagnosis, or treatment recommendations. Always consult qualified healthcare professionals for medical decisions.

Service Availability

  • • Services provided "as is" without warranties
  • • We do not guarantee uninterrupted access
  • • Technical issues may affect webinar quality
  • • Content may be updated or modified without notice

Limitation of Liability

Skala's liability is limited to the amount paid for the specific webinar. We are not liable for:

  • • Indirect, incidental, or consequential damages
  • • Loss of profits, data, or business opportunities
  • • Technical failures beyond our control
  • • Third-party content or services

🚫 Termination

By You

You may discontinue using our services at any time, subject to:

  • • Existing payment obligations
  • • Scheduled webinar commitments
  • • Refund policy terms

By Us

We may terminate access for:

  • • Violation of these Terms
  • • Fraudulent or abusive behavior
  • • Non-payment of fees
  • • Legal or regulatory requirements

⚖️ Governing Law and Disputes

Jurisdiction

These Terms are governed by the laws of the Republic of Indonesia. Any disputes will be resolved through:

  1. 1. Direct Negotiation: Good faith discussions between parties
  2. 2. Mediation: Through Indonesian mediation services
  3. 3. Arbitration: Binding arbitration in Jakarta
  4. 4. Indonesian Courts: As a last resort

📝 Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

  • • We will post the updated Terms on this page
  • • We will update the "Last updated" date
  • • We will notify users via email for significant changes
  • • Continued use constitutes acceptance of new Terms

We recommend reviewing these Terms periodically to stay informed of any updates.

📞 Contact Information

Legal and Terms Questions

+62 819-1880-5000

Company Information

PT Skala Teknologi Nusantara
Gedung Bursa Efek Indonesia (IDX) Tower 1, SCBD
Jl. Jendral Sudirman Kav 52-53
Kebayoran Baru, Jakarta Selatan
DKI Jakarta, Indonesia 12190

Acknowledgment

By using our health tech webinar platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms constitute the entire agreement between you and PT Skala Teknologi Nusantara regarding the use of our services.

Questions About These Terms?

Our team is available to clarify any questions about our terms and conditions.